The participant from Estonia played while in the casino having a bonus. The casino closed his account due to accucations of multiple accounts. We rejected the grievance since the player didn't have any withdrawable equilibrium on his account.
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We had encouraged him to Get hold of his payment provider to research The problem, because the casino commonly could not guide in this kind of predicaments. The player afterwards verified that his problem had been resolved. We then marked the complaint as 'resolved' in our technique.
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