Categorizing and Tagging tickets - assign tickets to diverse types and assign default brokers to types.
Automation/macros motor - Build challenging workflows applying our easy "if this - do that" engine. This is an illustration set off-action: "In case the ticket turns into overdue send an HTTP-ask for to an external URL"
It seems like you ended up misusing this aspect by likely as well quickly. You’ve been briefly blocked from employing it.
Link shopper expertise programs, automate workflows, and centralize crucial purchaser data for a single source of reality.
We regularly Focus on improving our products and services and adding new features. That’s why we update the appliance on a regular basis to broaden our game library and sportsbook.
External lookup - connect with an external provider and question for consumer infomation, that could be revealed in a very popup proper within a ticket
Integrates into your internet site - generates a help-widget in your Websites. Just copy-paste two traces of JavaScript on your webpage and that's it - you now have a assist sort by using a Are living chat.
Every one of these characteristics are current in Jitbit Helpdesk. Obtaining the career completed and receiving it accomplished speedily and simply is all critical when you are supporting your buyers.
This process ensures our customers are afforded a responsible ensure of trustworthiness, alongside a just and safe gaming ambiance, complemented by a visually engaging encounter.
You're redirected for the Harmony Portal landing website page in all open up Home windows and tabs in exactly the same browser software or browser method in which you changed the password.
No matter if you are a tech aid "agent", an "administrator" or maybe a "manager", the grid easily adjusts on your jitabet app present needs. This can be the display screen you're gonna be checking out for the most part of your respective workday, so we've actually used years sprucing it.
"Contact us" widget for your web site/app - with just one line of JavaScript you may incorporate a nice looking "help" popup to all your internet site webpages. Live-chat with your website people and archive conversations as tickets.
When the playback is concluded I can strike "Perform yet again" to Enjoy the macro yet again or strike "halt" to go back to the main window.
That is your playground to guideline ChatGPT for unique requests. Say, you should politely switch down a characteristic ask for, it is possible to tune the AI to whip up a courteous and obvious 'no can perform'. It's all about earning the AI vibe While using the ticket's tune, making sure a far more personalised and spot-on interaction.